NULASTIN Rewards Program | Terms and Conditions
Last updated: April 2, 2025
Important: Please Review Before Enrolling in the NULASTIN® Rewards Loyalty Program
By enrolling in the NULASTIN® Rewards Loyalty Program, you acknowledge and agree to be bound by these Terms & Conditions, as well as our Website Terms of Service and Privacy Policy, all of which are incorporated by reference. Your participation confirms your acceptance. If you do not agree to these terms, we respectfully advise against participating in the program.
1. Enrollment and Membership
Eligibility: Membership in the NULASTIN Rewards Program (the “Rewards Program”) is open to individuals, over the age of 18, who create an account on nulastin.com (the “Site”). Enrollment is free of charge.
Account Creation: Upon creating an account, members are automatically enrolled in the Rewards Program and receive an initial allocation of 150 points. Existing account holders are also granted 150 points upon the program's initiation.
2. Earning Points
Purchases: Members earn points, based on their current tier, for every purchase made on nulastin.com. Points are credited to the member's account once the order has been shipped. Points are deducted from the balance in case of order return or cancellation.
Additional Activities:
Points can also be earned by:
- Celebrating a birthday
- Advancing Tiers
- Following NULASTIN on designated social media platforms
- Referring friends who make qualifying purchases
- Completing one of our Bonus Actions
- Other loyalty exclusive promotional offerings
3. Points Expiration and Opting Out
Expiration: Points will expire after 12 months of account inactivity in the NULASTIN Rewards Program. Inactivity is defined as a period during which no points are earned or redeemed. Expiration of points is final and cannot be reversed. Once points expire, the member shall revert to the “Insider” level.
Opting Out: To cancel or opt out a Rewards Program membership, please contact customercare@nulastin.com. After opting out of the Rewards Program, members will no longer earn points or be able to redeem points and will forfeit unused and unexpired points. Deletion of points is final and cannot be reversed.
4. Membership Tiers
INSIDER:
All members begin at the Insider level upon enrollment. Earning 1 point per dollar spent at nulastin.com along with being eligible to accrue additional points based on action earning rules.
ENTHUSIAST:
Achieved by spending $200 or more within a rolling 12-month period. Earning 1.25 points per dollar spent at nulastin.com along with being eligible to accrue additional points based on action earning rules.
ELITE:
Achieved by spending $500 or more within a rolling 12-month period. Earning 1.5 points per dollar spent at nulastin.com along with being eligible to accrue additional points based on action earning rules.
Maintaining Status and Cancellation:
To retain a tier status, members must meet the associated spending threshold within each 12-month period. For example, to maintain Enthusiast status, a member must spend $200 or more during the following year. Members may opt out of the Rewards Program at any time.
5. Redeeming Points
Redemption for Product or Store Credit Only: Points cannot be exchanged for cash.
Subscription Orders:
To apply points toward subscription orders:
1. Log in to your NULASTIN account
2. Select "Rewards" from the Subscription Actions Menu
3. Choose the desired discount amount and generate a code
4. Navigate to "Manage Subscription" and apply the discount code under the product image
One-Time Purchases:
During checkout, members can select the amount of points to apply from a dropdown menu. Upon selection, a discount code will be generated and applied to the order. Members can only use one discount reward at any one time when making a purchase, and it cannot be combined with any other vouchers or discount codes or be applied to discounted items. The voucher will only apply to the product price and will not apply to any delivery costs.
Multiple Subscriptions:
Members with multiple active subscriptions can apply one discount reward per subscription. Points cannot be stacked on a single order or combined with any other discounts, promotions or incentives available on the Site .
Individual Orders Only: Members cannot share their points with any other people.
6. NULASTIN's Refer a Friend
As a Refer a Friend member (a “Referrer”), you are subject to the following additional Terms & Conditions for NULASTIN’s Refer a Friend program:
Qualified Referral. A Qualified Referral is defined as a first-time purchase made at https://nulastin.com/ by a person (a "Referred Customer") who arrives to our website by clicking your Refer a Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
Referred Customer. The Referred Customer and the Referrer cannot be the same person. Referrer cannot refer themselves to earn Rewards Points, and purchases by Referred Customers who share Referrer’s email address or billing address will not qualify for Rewards Points and those who share Referrer’s shipping information may not qualify for a Rewards Points.
Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must use your personal referral link to make their first purchase at https://nulastin.com.
Referrer Reward Points. Referral Rewards are issued as Reward Points. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards. Reward Points have no cash value and may not be exchanged, refunded, transferred, reproduced or redeemed for cash or any other form of credit. Gift cards, shipping & handling, taxes and prior purchases do not qualify toward the minimum purchase requirement and discounts cannot be applied to such items. No adjustments on previous purchases, and purchases made with this offer are not eligible for a price adjustment. Cannot be combined with other offers or discounts. Offer subject to change or cancellation at any time.
Referred Customer Rewards Points. Gift cards, shipping & handling, taxes and prior purchases do not qualify toward minimum purchase requirements and discounts cannot be applied to such items. No adjustments on previous purchases, and purchases made with this offer are not eligible for a price adjustment. Limit $25 in Rewards Points per Referred Customer per transaction. Valid for use towards purchases at https://nulastin.com only and cannot be combined with other offers. Offer subject to change or cancellation at any time.
Eligibility. Eligibility is limited to individuals only. NULASTIN’s Refer a Friend Program cannot be used by businesses for affiliate lead generation as determined in NULASTIN’s sole discretion.
No Spam. You must comply with all up-to-date “SPAM” laws (ie CAN-SPAM, CASL). For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from NULASTIN’s Refer a Friend program.
Right to Close Accounts. NULASTIN reserves the right to close the account(s) of any Referrer and/or Referred Customer without prior notice and to request proper payment if the Referrer and/or Referred Customer is found to be engaging in, but not limited to, the following activities:
Creating fake referrals or using multiple identities for fraudulent benefits;
Sending unsolicited or spam referral invitations;
Providing misleading information about our services;
Exploiting program loopholes or colluding with company insiders;
Using automated systems or bots for referrals;
Reselling referral benefits;
Harvesting data under the guise of referrals; or
Unduly pressuring or coercing others into the program.
We reserve the right to determine and act upon any suspicious activity, breaches of any of these Refer a Friend Terms & Conditions, or any violation of any law, statute or governmental regulation.
Right to Cancel Program or Change Terms. NULASTIN reserves the right to modify, suspend or cancel the Refer a Friend Program at any time and without notice in its sole discretion. Any unclaimed Referral Points will be forfeited at that time. All NULASTIN Rewards Points expire a year from the date they have been earned.
7. General Conditions
Modification and Termination:
NULASTIN reserves the right to modify, suspend, or terminate the Rewards Program, including these Terms and Conditions, at any time without prior notice.
Account Verification: NULASTIN may request verification of account information and activities to ensure compliance with program rules.
Abuse: Any abuse of the program, including but not limited to fraudulent activities or misrepresentation, may result in the termination of membership and forfeiture of accrued points.
Liability: To the fullest extent permitted by applicable law, no responsibility or liability is assumed by NULASTIN or its partners for technical problems or technical malfunction arising in connection with any of the following occurrences which may affect the operation of the Rewards Program and/or Site
8. Contact Information
For questions or assistance regarding the NULASTIN Rewards Program, please contact Customer Care at customercare@nulastin.com.