FAQs


How does NULASTIN® with Keracyte® Elastin Complex work? What's in it?

Our unique formulations contain patented DNA proteins with five biologically active ingredients. We use a cruelty-free form of a real elastin protein in a complex chain of 600 amino acids. Our flagship ingredient, Elastatropin®, is the precursor to human elastin — a protein that restores elastic properties to the skin and nurtures cells that produce hair follicles. By combining this patented protein with Keracyte® (keratin), your hair follicles are energized — allowing them to naturally increase their rate of production, demonstrably invigorating the eyelash and eyebrow growth cycle. 


Our scientific formulas were originally developed as a treatment for wound healing and tissue regeneration by our co-founder and formulator, microbiologist Dr. Burt Ensley. 

Who can use this product?

Men and women of all skin types and ethnicities can use NULASTIN®. 


However, we do not recommend NULASTIN® to anyone under the age of 18 or women who are pregnant and nursing, as these demographics have not been adequately studied. 


If you have a medical condition, please consult your physician before using NULASTIN®.  

Why is elastin important? What's the urgency?

The human body stops producing structural proteins such as elastin at puberty. The amount of elastin you have around the age of 12 is intended to last a lifetime. Stress, sun exposure, tobacco use, weight changes, harsh weather conditions, and aging accelerate the loss of elastin. With hormonal changes occurring at about the age of 35, the negative effects of elastin loss reveal themselves with increased scarring, sagging skin, blotchy, dry, dull skin, sparse lashes and brows, thinning hair, and an inability to regenerate certain tissues and organs.

When will I see results?

Founder and CEO, Leah Garcia got her first unsolicited compliment on her glowing skin after a few short weeks of using NULASTIN®. Not everyone will respond the same way — results vary from individual to individual depending on gender, age, genetic predisposition, and countless environmental factors. 

The LASH Follicle Fortifying Serum can generate changes within weeks. Lashes may feel more luxurious and hold mascara better. Within a month, overall changes may be noticeable, including length, width, and density. 

The BROW Shape Altering Serum and HAIR Vibrant Scalp Treatment take more time. Stay the course! The best practice is to massage the product in the areas where hair is sparse two times per day (morning and night). Certain spots can be problematic and may take six months or longer to look better — and may sometimes never see growth if the follicle is damaged beyond repair. 

Timing is different for everyone. Your lashes, brows, and hair grow in stages. For lashes and brows, the cycle lasts 3-4 months. Scalp hair can take 2-6 years.

The 1st stage (anagen): When your hair grows a little every day (30-45 days for lashes/brows and 2-6 years for the scalp). 
The 2nd stage (catagen): The transition or regression phase — when your hair follicles shrink, allowing the strands (bulb) to extend toward the surface (2-3 weeks). 
The 3rd stage (telogen): The resting phase. Your hair bulb is inactive, and the hairs eventually fall out. (around 100 days).The 4th stage (late telogen or exogen)Reassembly. This is where new follicles are formed. Think of it as the re-awakening process before the hair starts back into the growth phase. 

Do I have to keep using the product forever?

Using NULASTIN® with Keracyte® Elastin Complex every day, month, and year of your life will provide an opportunity to continuously improve your lashes, brows, hair, and skin. Think of it as a healthy lifestyle choice, similar to eating well. 


You should continue using the product as an ongoing part of your daily routine. If you discontinue use, your skin, lashes, brows, hair, and skin will gradually revert back to their original appearance. 


The good news is that you can decrease usage after you’ve achieved a desired look. 


For LASH, BROW, and HAIR products:Once you reach a point of satisfaction, you can apply the serum once per day. Another option is to decrease application to three or four times per week. When you want to increase the results again, go back to using twice per day. 


For SKIN products:Using NULASTIN® morning and night allows your body to rejuvenate that youthful-looking glow, firmness, and elasticity with ease — resulting in an effective and convenient treatment for aging skin and wrinkles. 

What if I miss a few days?

Consistency is the key to lasting results. If you miss a few days, just start back up and use daily as directed. We don’t recommend a loading dose and/or duplicate applications for the LASH, BROW, or HAIR products. Our skin care products can be used as much as desired — multiple times daily.

Active ingredients mean there's a shelf life, right?

We are committed to fresh, small-batch production. Active ingredients have a shelf life, which is why we recommend using NULASTIN® with Keracyte® Elastin Complex within 10 months for maximum effectiveness. Keep the products in your refrigerator or store in a cool dry place out of direct sunlight. Do not freeze the serums.

Real science means patents and publications, what do you have?

Our products, formulations, manufacturing know-how, and methods are protected by U.S. intellectual property — including U.S. patents, trademarks, and copyrights. Dr. Ensley, our formulator, has 30 publications in peer-reviewed scientific literature. We have five issued U.S. patents and one patent pending on our active ingredients: 


U.S. PATENT NO. 5,726,040 “Cosmetic Compositions”
 

U.S. PATENT NO. 6,451,326 “Cosmetic Compositions”
 

U.S. PATENT NO. 6,572,845 “Recombinant Hair Treatment" 


U.S. PATENT NO. 6,808,707 “Tropoelastin” 


U.S. PATENT NO. 9,114,128 “Tropoelastin and uses thereof”
 

U.S. PATENT PENDING NO. 20110158924 “Photo-Protective Dermatological Formulations” 

What are the results for your clinical trials?

A 12-week clinical study was performed by applying a topical placement of the LASH Follicle Fortifying Serum on the upper eyelash, one brush stroke medial to lateral twice per day (morning and evening). We saw a 61% improvement to the appearance of lash length and up to 120% increased lash density. We have not found a competitive over-the-counter brand with published clinical trials and quantitative evaluations that compares. Nor have we found another formula with human elastin and keratin proteins, five active ingredients, five issued U.S. patents, National Science Foundation support, and a lifetime performance guarantee. 


A 12-week clinical study was completed using the SKIN formulation. Skin smoothness, fine lines, and wrinkles were evaluated using digital photography, profilometry, self-assessment, and an outside panel of examiners. RESULTS were spectacular. 


Up to 75% had overall improvement and the skin showed a 49% reduction in roughness. 97% experienced a more youthful appearance, 95% loved that skin was not greasy and the moisturizer could be applied under makeup, and 92% saw a reduction in fine lines. There were no adverse events or side effects. Over 10,000 individuals have used our SKIN formulation as part of ongoing consumer evaluations.


Our pledge is to always use ethics in research and publication.

Is your product natural, ethical, safe?

NULASTIN® uses naturally derived, naturally sourced ingredients. All formulas are cruelty-free, paraben-free, gluten-free, vegan, clinically evaluated, and proven safe. We are free of top common allergy-causing preservatives — including lanolin, topical antibiotics, and MCI/MI. 


No adverse effects were reported during or after clinical evaluations. 

Is your product FDA approved?

NULASTIN® is a cosmetic, not a drug. Under the law, cosmetic products and ingredients do not need FDA approval, with the exception of color additives (of which we have none). 


The FDA has consistently advised manufacturers to use whatever testing is necessary to ensure the safety of their products and ingredients. Not only does our NULASTIN® collection have third-party clinical evaluations, we have conducted RIPT (Repeat Insult Patch) testing, and the ingredients have been individually labeled as GRAS (Generally Recognized as Safe) by the FDA and are made from an FDA-registered, OTC-licensed cGMP/FDAGMP/FDA facility — committed to natural, GMO-free, and certified organic sources. 


 We have over 30 peer-reviewed scientific publications on our exclusive proteins and antioxidant formulas. Additionally, we have been evaluated by Skin Safe and received a Top Allergan Free status. We are not aware of any other lash/brow/skin/hair cosmetic companies that have our level of compliance and standardization. 

Where is your product made?

We are proudly 100% made in the USA. As a Boulder, Colorado company, we also take pride in the fact that we manufacture and source locally. 


NULASTIN®’s work-force supports American jobs within the community. Our fulfillment center is in Denver, Colorado and provides an #onamission "second chance" to those who need it most: new US immigrants, the recently homeless, those released from prison, and disabled Veterans — giving them a fresh start with respect and dignity.

Will the product cause irritation?

The LASH, BROW, HAIR and SKIN products should not cause discomfort or irritation. If you tend to have a sensitivity to products, we recommend a patch test prior to use. This usually involves dabbing a small amount of product behind your ear or on your inner elbow and leaving it to dry for 48 hours. 


Individual sensitivities to cosmetic ingredients are a fact of life. According to the “Allergic Living” database, it is a common myth that allergic reactions automatically become worse with each exposure. However, the severity of future reactions is unpredictable. It could be the same, less, or more severe. It is important to talk to your doctor about how to avoid allergens. 

List every ingredient in your collection.

LASH FOLLICLE FORTIFYING SERUM 

Aqua (water), Carbomer, SymPeptide™ (Myristoyl Pentapeptide-17), Sodium Phosphate, Sodium Chloride, Elastatropin® (Tropoelastin), Keracyte® (Keratin), FGF™ (Follicle Growth Factor Peptide), Glycerol, Sodium Benzoate, EPA Lipid (Eicosapentaenoic Ester), Gluconolactone 


BROW SHAPE ALTERING SERUM 

Aqua (water), Carbomer, SymPeptide™ (Myristoyl Pentapeptide-17), Sodium Phosphate, Sodium Chloride, Elastatropin® (Tropoelastin), Keracyte® (Keratin), FGF™ (Follicle Growth Factor Peptide), Glycerol, Sodium Benzoate, EPA Lipid (Eicosapentaenoic Ester), Gluconolactone 


HAIR VIBRANT SCALP TREATMENT 

Aqua (water), Hyaluronic Acid, Carbomer, Keracyte® (Keratin), Sodium Phosphate, Sodium Chloride, Elastatropin® (Tropoelastin), Provitamin B5, Myristoyl Pentapeptide-17, Glycerol, Eicosapentaenoic Ester, Geogard Ultra® 


SKIN INTENSIVE HYDRATING SERUM 

Aqua (Water), Hyaluronic Acid, Provitamin B5, Carbomer, Tocopheryl Acetate (Vitamin E), SH-Polypeptide 50 (Elastatropin®), Glycerine and Palmitoyl Pentapeptide-4 (Matrixyl®) Acetyl Hexapeptide-8 (Argireline®) L-Selenomethionine, L-Proline and L-Cysteine (ProliSel®), Sodium Benzoate 


SKIN REJUVENATING FACIAL MOISTURIZER 

Aqua (Water), Sodium Hyaluronate, Glycerine and Palmitoyl Pentapeptide-4 (Matrixyl®), Tocopheryl Acetate (Vitamin E), Acetyl-Hexapeptide-8 (Argireline®) SH-Polypeptide 50 (Elastatropin®), L-Selenomethionine, L-Proline and L-Cysteine (ProliSel®), Provitamin B5, Carthamus Tinctorius (Safflower) Seed Oil, Glyceryl Stearate, Sodium Benzoate, Propylene Glycol, PEG-100, Isopropyl Palmitate, Cetearyl Alcohol, Stearic Acid, Myristyl Myristate, Xanthan Gum, Tetrasodium EDTA, Dimethicone, TEA, Natural Cucumber FragranceSKIN 


GENTLE EXFOLIATING CLEANSER 

Deionized Water, Disodium Laureth Sulfosuccinate, Sodium Cocoamphoacetate, Sodium Lauryl Sulfoacetate, Alcohol-Free Witch Hazel, Sodium PCA, Jojoba Pearls (Hydrogenated Jojoba Oil), Decyl Polyglucoside, Sucrose Cocoate, Caffeine, Panthenol (Provitamin B5), Caprylyl Glycol, Organic Calendula, Sorbic Acid, Disodium EDTA, Natural Lemon Verbena Fragrance 


SKIN REFINING CONDITIONING TONER 

Aloe Barbadensis (Organic Aloe) Leaf Juice, Rose Damascena (Rose) Distillate, Vaccinium Myrtillus (Organic Bilberry) Extract, Saccharum Officinarum (Organic Sugar Cane) Extract, Acer Saccharinum (Organic Sugar Maple) Extract, Citrus Auranium Dulcis (Organic Orange) Fruit Extract, Citrus Medica Limonum (Organic Lemon) Extract, Vaccinium Macrocarpon (Organic Cranberry) Extract, Phenoxyethanol, Dimethylaminoethanol (DMAE), Glycerin, Salix Alba (White Willowbark) Extract, Polysorbate, Melaleuca Alternifolia (Tea Tree) Essential Oil, Citric Acid 


NATURAL LIP BALM 

Organic Coconut Oil, Beeswax, Organic Sunflower Seed Oil, Organic Shea Butter, Organic Cocoa Butter, Organic Macadamia Nut Oil, Organic Flaxseed Oil, Organic Peppermint Oil, Allantoin, Vitamin E, Organic Rosemary Extract, Organic Barley Extract 

Tell me about your Lifetime Performance Guarantee?

Our 100% Performance Guarantee allows you to exchange your purchase or return it at any time for a full refund (less S&P) if our products do not perform up to your expectations.

How do I make an Exchange/Return?

All returns require an RMA# (Return Merchandise Authorization) to be processed. We only accept returns on NULASTIN® products that were purchased from our company and authorized sellers. 


Our policy: 

If the product did not perform up to your expectations, you may exchange or return it at any time for a 100% refund, excluding shipping and handling. A 10% handling fee will be charged for all single item (SKU) returns/refunds, and a 15% handling fee will be charged for returns/refunds that include two or more items (SKUs). A request to return multiple (retroactive) and duplicate product orders, placed over the course of months and/or years, will not be approved unless special consideration is granted by the company. 


To receive an RMA# from NULASTIN®, please send an email to customercare@nulastin.com with your full name, email address, phone number, the product, and reason for the return. Once we review, your unique RMA# will be emailed to you. 


If the product was damaged during shipping, we will send out a new duplicate product or refund your original purchase price when we receive your damaged item. We will cover the shipping cost of the damaged products returned to us. 


You will be notified via email once we have received the returned item and have processed your refund. The refund will be made in the same form of payment originally used for purchase, within 7 business days of receiving your return. 


Ship the product(s) you are returning, along with the RMA# and/or email printout, to: 


NULASTIN® Returns 

11551 E. 45th Ave. Unit C 

DENVER, CO 80239 


NULASTIN® does not supply a return label. To ensure delivery, please send the product you are returning via a tracking method. Refunds cannot be processed for packages lost in transit. Return shipping fees are not refundable. 

LASH-BROW-HAIR


LASH Directions

Apply AM & PM 

— Start with clean, dry eyelids. 

— Use the applicator brush to apply a thin line of the serum to the base of the upper eyelashes, moving from the inner corner to the outer corner of the eye. 

— We do not recommend using the serum on the bottom lashes, as this could lead to irritation in the eye area. 


Tips for use 

Individuals with sensitive eyes should start using the product once per day (morning only) until they acclimate to the serum. Some customers that apply the serum to the lash line keep their eyes closed for a few seconds until it drys. You can even fan the area for a moment to help. The serum can be applied under makeup with little to no wait time. We don’t recommend using after mascara as this will dirty the applicator. 


The LASH serum has a thick consistency. This is by design. We don’t want it running into your eyes. When you pull out the applicator, the suction inside the container and the surface tension may create a vacuum effect. Just tip the tube upside down and sideways a few times to get the serum flowing.  


For best results, use consistently. Store in cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eye. If this should occur, rinse thoroughly with cool water.

BROW Directions

Apply AM & PM 

— Start with clean, dry eyebrows. 

— Use the applicator brush to stroke the serum onto the eyebrows (or sideburns, beards, or goatees) using a short, vigorous motion directly on the hair follicle and/or the skin where hair growth is desired. 


TIPS for use 

The serum can be applied under makeup with little to no wait time. We don’t recommend using after a brow pencil or holding gel, as this will dirty the applicator. 


The BROW serum has a thick consistency. When you pull out the applicator, the suction inside the container and the surface tension may create a vacuum effect. Just tip the tube upside down and sideways a few times to get the serum flowing. 


For best results, use consistently. Store in cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eye. If this should occur, rinse thoroughly with cool water.

HAIR Directions

Apply AM & PM

— Start with dry or damp hair — do not apply to wet, dripping hair. 

— Place two or three pumps of product onto your fingertips. 

— Apply directly to the scalp where growth is desired. 

— Gently massage the product into the scalp using a back and forth motion for about one minute until absorbed. 

— Focus on trouble areas first before massaging into the entire scalp. 

— Wash hands well after application. 


TIPS for use 

It is not necessary to apply to clean hair or recently shampooed/conditioned hair, although post-wash is perfectly fine. Just make sure you towel dry your hair. If the hair is wet, the formula may become diluted. We recommend using the product prior to leave-in conditioners and styling products. After applying the NULASTIN® HAIR Vibrant Scalp Treatment, and once it has absorbed into your scalp (about a minute or so), you can continue the use of other hair products and style as usual. If you have product in your hair from earlier in the day and/or the evening before, just layer the NULASTIN® HAIR Vibrant Scalp Treatment per the directions. 


For best results, use consistently. Store in cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eye. If this should occur, rinse thoroughly with cool water.

How is NULASTIN® LASH, BROW, HAIR different from other products on the market?

NULASTIN® is the only product used in the cosmetics industry that contains real elastin, real keratin, and real science backed by the National Science Foundation. 


NULASTIN® has five synergistic, active ingredients and is the only LASH, BROW, and HAIR serum/treatment on the market that addresses all four stages of the hair growth cycle. 


NULASTIN® is made in the USA by world-renowned microbiologist, Dr. Burt Ensley. We are committed to small-batch, bioavailable serums that deliver real results. Unlike big cosmetic companies with products that may sit on shelves for months, our formula is always fresh, potent, and highly effective. We are free of top known allergens and preservatives. We have never and won’t ever test on animals. 


NULASTIN® is cruelty-free, paraben-free, gluten-free, vegan, clinically evaluated, and proven safe. We are free of top common allergy-causing preservatives including lanolin, topical antibiotics, and MCI/MI. 


No other formula has our Follicle Growth Factor peptide (FGF™) and our patented elastin and keratin proteins that are naturally derived and identical to the corresponding human DNA proteins. Keratins can range in quality and can differ from where they are sourced. Some keratins are made from plants and some animal by-products. Common animal by-products used by competitors are bovine blood plasma, tendons, and ligaments from harvested animals. Our unique, cruelty-free proteins are one of the biggest breakthroughs you’ll find in our formula compared to other brands. 

How long will the LASH, BROW & HAIR products last if used as directed?

The LASH serum and HAIR treatment should last 6-8 weeks when used as directed: twice daily, morning and evening. 


The BROW serum will last approximately 6 weeks when used as directed (longer for some users depending on application style): twice daily, morning and evening. 


Once you achieve your ideal look, you can reduce application to once per day — whereby the product will last much longer. When you want to accelerate the results again, just increase the frequency to twice daily. Never use the LASH, BROW, or HAIR serum/treatment more than twice per day. The formula is maximized for potency at the recommended dose. More is not better. 

How much serum is in each LASH & BROW container? They seem small?

Each LASH and BROW tube contains 3mL of concentrated serum. This is comparable with the industry-standard size (Latisse 3mL, Lilash 2mL, LashFood 3mL, RevitaLash 4mL, VegaLash 4mL, R&F LashBoost 5mL). 


Many popular brands use big external packaging that makes the product feel and look heavier. We at NULASTIN® opted to use small, lightweight containers so that our products are easy to travel with and can fit anywhere.

I can’t see product inside the containers?

Light, heat, and air degrade most cosmetic serums. This is why we use opaque (white) packaging and airless pumps for the HAIR and SKIN collection. Each product is quality controlled and filled to maximum capacity by our FDA-registered, OTC-licensed cGMP/FDA facility.

Is there a trick to make the product last longer?

Don’t double dip and over-pump! All NULASTIN® formulas are maximized for potency at the recommended dose. 


Once you pull the applicator out of the LASH & BROW tubes, you will not need to re-dip. Each unique brush holds adequate formula to cover both eyes (lash lines) and both brows. 


EYELASHES: 

Remove the eyeliner-style applicator and apply the serum to the base of one upper eyelash and then the other without re-dipping. 


EYEBROWS: 

Remove the applicator and stroke the serum on one eyebrow and then the other without re-dipping. Once you have “painted” both brows individually, go back (without re-dipping) and use short scrubbing movements to invigorate the area where hair growth is desired. 


HAIR: 

The HAIR Vibrant Scalp Treatment is liquid gold. A few pumps should cover your needs. If you decide to use more than 2-3 pumps in the morning and evening, keep in mind that you will run out of product sooner than the expected 6-8 week time period. 

Are the ingredients for LASH, BROW and HAIR the same?

The LASH and BROW formulas’ ingredients are the same, except for the BROW serum being much more potent. This is because the brows respond better to a more robust formula. The eye area is naturally more sensitive. So, our formula for the LASH serum is perfectly blended for results without exacerbating individual sensitivities. 


Additionally, the BROW applicator is a spoolie brush. This allows you to brush the serum on the brow line in one fell swoop — and then, vigorously (but gently) rub back and forth on the skin where you desire hair growth. The invigoration helps bring blood flow to the area and delivers superior results. 


The LASH applicator is an eyeliner-style brush so that you can apply a line at the base of the upper eyelashes (inside to outside) with precision and without wasting product. 


The HAIR formula is an elegant formula with the same clinically evaluated ingredients found in the LASH and BROW serums. We blended in two key additions, Hyaluronic Acid (HA) and Provitamin B5. HA acts as a cushion to promote collagen and elasticity and is a super magnet for moisture. Pantothenic acid also prevents moisture loss, deeply penetrating the hair and helping to nourish the scalp. 


We use naturally derived, naturally sourced ingredients, including patented DNA proteins. 


All formulas are paraben-free, top allergen-free, clinically evaluated, vegan, gluten-free, and proven safe.  

List the active ingredients that address hair growth.

Active Ingredients for the LASH, BROW, and HAIR formulas, and their role in the hair growth cycle: 


Elastatropin® (Elastin) — Active ingredient exclusive to NULASTIN®Addresses the anagen and late telogen stages of hair growth. Delivers elastin to the matrix of the skin, nourishing the cells that produce hair follicles. Invigorates hair growth function. Conditions and protects the hair follicle. Supports the reawaking of healthy stem cells. 


Keracyte® (Keratin) – Active ingredient exclusive to NULASTIN®Addresses the telogen stage of hair growth. A novel DNA protein that is a component of human hair. Visibly restores the overall density, shaping, and thickening of the eyelashes and eyebrows. Keratins can range in quality and can differ from where they are sourced. Some keratins are made from plants and some animal by-products. A common animal by-product is bovine blood plasma. Our unique proteins are one of the biggest breakthroughs you’ll find in our formula compared to other brands. 


FGF™ (Follicle Growth Factor) — Active ingredient exclusive to NULASTIN®Addresses the catagen stage of hair growth. Shortens catagen development. Extends the productive anagen phase of the hair follicle lifecycle. Collaborates with the naturally occurring proteins that maintain the active phase of lash and eyebrow hair growth development. 


Myristoyl Pentapeptide-17 — Active ingredient not exclusive to NULASTIN®Addresses the anagen stage of hair growth. A bioavailable keratin-stimulating peptide: Liao-Oligopeptide. Signals the cells. Significantly stimulates keratin genes. Nourishes, stimulates, hydrates, and protects the follicle. 


Eicosapentaenoic Ester – (Beta-3 fatty acid) — Active ingredient unique to NULASTIN®Addresses the anagen stage of hair growth. Energizes the follicles and primes them to increase their rate of production, demonstrably invigorating the growth cycle. Protects against breakage and thinning.  

Can NULASTIN® make my hair grow back if I have Alopecia, Hashimotos , or other conditions? Let’s Ask Lisa!

Here’s some feedback from Lisa Smallwood, MSN, ANP-BC, APRN-BC, who holds a Master of Science in Nursing and is a Board-Certified Advanced Practice Registered Nurse:


“I have Hashimoto Autoimmune Thyroiditis. I never thought that I would heave healthy lashes again – actually I never had long thick lashes before diagnosis. Prior to tying NULASTIN, I reviewed multiple companies and their data. Evidence based practice is why I make the decisions that I do with my own patients. NULASTIN is the ONLY company that has this evidence. In my practice I see patients with various illnesses affecting their appearances in different ways. I believe that the general consensus is.... what can I do to look “normal“ again or how can I “fix this“? I recommend NULASTIN to any of my patients suffering from thyroid issues, alopecia and conditions that result in various types of hair loss.”


If you suffer from extreme stress, pregnancy, alopecia, Hashimoto’s disease (autoimmune thyroiditis), Trichotillomania, are undergoing chemotherapy, or dealing with the aftermath of treatment, taking medications, have hormonal conditions or are experiencing elastin and keratin (matrix protein) damage, your eyelashes, eyebrows, and hair are affected. When elastin and other matrix proteins surrounding and supporting the hair follicles are damaged, the number of cells that produce hair break-down. This causes the follicles to become smaller. Hair loses its color and the shaft becomes thin and fragile.


There is an intimate connection between the hair follicles and the extracellular matrix that supports the follicles in the skin. Not only is elastin and its precursor, Elastatropin® (our exclusive DNA protein), synthesized by the cells in the hair follicles, but the follicles themselves appear to depend on elastin and the structure of its matrix for their function and vitality. According to Dr. Burt Ensley, NULASTIN® formulator and the microbiologist who created the patented DNA proteins, if damage to the structure and matrix of elastin in the skin contributes to the thinning and loss of hair, then providing an external source of this human protein could help reduce the look of ongoing hair loss and potentially stimulate the appearance of new hair growth.


NULASTIN® nurtures the cells that produce hair follicles and has five active ingredients - all designed to deliver positive results. If there is life in your follicles, NULASTIN® can help! It’s much easier to keep the hair you have than it is to regrow the hair you’ve lost.


If your follicles are completely dead, sadly, nothing will bring them back to life. Many customers believe their follicles are dead when in fact they are just damaged.


What we cannot predict is how you will respond to NULASTIN®'s follicle fortifying serum or the current condition of your hair follicles. There’s a reason we say, “Results May Vary.”


Our professional recommendation to those suffering hair loss and thinning is to commit to NULASTIN® and be patient. Growth takes time, and it also takes time to repair the damage you've experienced.


Be kind and gentle to your eyelashes, eyebrows and hair. Avoid the sun. Solar apoptosis (direct sunlight) damages the cells further.


We recommend a healthy diet, lifestyle and skin regimen as a first step. It is important to maintain the health and vitality of your skin and hair with NULASTIN®.Ask your dermatologist or physician for more recommendations.  

Does your HAIR product lower sex drive or cause depression?

Absolutely not. NULASTIN® is uses naturally derived ingredients. Our topical formulations will not affect your libido or cause depression. It’s a fair question, though. Many hair-growth products on the market contain the ingredient Minoxidil that is associated with common side effects including severe scalp irritation; unwanted growth of facial hair; chest pain, fast heartbeats; swelling in your hands or feet, rapid weight gain; a light-headed feeling, like you might pass out; headache, dizziness, confusion; or flushing (warmth, redness, or tingly feeling).


Men are most often told to use a product with the ingredient, Finasteride. Finasteride is designed to help reduce levels of DHT (dihydrotestosterone) on the scalp. DHT is an androgen hormone responsible for biological characteristic of males, including a deeper voice, body hair, and increased muscle mass. DHT is said to be more powerful than testosterone.


NULASTIN® HAIR Vibrant Scalp Treatment works on a completely different premise; one that creates more vitality! Our elastin and keratin replenishment therapy give back what mother nature takes away. We do not use these DHT blockers or Minoxidil in our formula.

What if my hair starts falling out after using your product?

Hair grows in stages, so shedding is natural. 

— The 1st stage (anagen)When your hair grows a little every day (30-45 days for lashes/brows and 2-6 years for the scalp). 

— The 2nd stage (catagen)The transition or regression phase — when your hair follicles shrink, allowing the strands (bulb) to extend toward the surface (2-3 weeks). 

— The 3rd stage (telogen)The resting phase. Your hair bulb is inactive, and the hairs eventually fall out. (around 100 days). 

— The 4th stage (late telogen or exogen)Reassembly. This is where new follicles are formed. Think of it as the re-awakening process before the hair starts back into the growth phase. 


For example, If the majority of your lashes, brows, or hair are in the 3rd stage when you start using NULASTIN®, it’s normal that the hair will naturally fall out. Frankly, we get a little giddy over the prospect. Why? It means visible change is coming! We tend to panic when we lose a lash or detect a small gap. Rest assured — once you see the healthier hair coming in, you’ll be thrilled. 


If, for some reason, the problem persists and you do not experience the natural growth phase or you are experiencing unusual shedding and/or the loss of hair all at once, please stop using the product and consult with your doctor. 

What causes hair loss/thinning?

Many factors play a role in hair loss and hair thinning. Hair loss has a strong genetic component that can be inherited. Other factors contribute — including stress, diet, UV exposure, oxidative stress, toxins, pollution, hormones, aging, and various medical conditions. 


Hair follicles repeatedly go through stages in a cycle of growth and rest. It is the disruption of this cycle that results in excessive hair loss. The specialized cells in the follicle that become the hair shaft itself can be depleted during the resting or latent phase in the hair cycle, resulting in fewer and fewer active follicles (and hair) over time. 

Will the lash/brow serum cause irritation, skin discoloration, dry eyes?

We didn’t encounter any adverse side effects in our clinical trials. There is no evidence that suggests individuals will experience dry eyes or skin discoloration from using our serums.Individuals with sensitivities should conduct a patch test: 

— For lashes, start with clean, dry eyelids. Apply a small amount of serum to the corner of one of your upper eyelashes. Dab the serum on the outer corner like you would a liquid eyeliner. 

— For brows, start with clean, dry eyebrows. Apply a small amount of serum to one half of one brow. 

— For hair and skin, follow the same suggestions. If after 24 hours you do not experience any redness or irritation, begin introducing the product as recommended. 

Will this eyelash serum change the color of my eyes?

This is a great question since there is a misconception about prostaglandins used as an ingredient in other brands. We researched a variety of articles from leading plastic surgeons, dermatologists, and ophthalmologists. They have never seen a change in eye color. In all the clinical trials for FDA-cleared Latisse®, no cases were ever reported for their product when used as an eyelash enhancer. In extremely rare instances, eye color variation was noted when the active prostaglandin was used as a glaucoma medication and applied directly to the cornea. In lieu of the prostaglandin in question, NULASTIN® uses five active, safe ingredients to deliver results. Our serum will not change the color of your eyes.

Are your products safe for use with contact lenses?

Yes, our formulas are safe and non-irritating for those who wear contact lenses.

Will unwanted hair grow on other parts of my body?

This is very unlikely. 


However, a small percentage of users who are genetically predisposed to facial hair have reported that they notice “peach fuzz” (vellus hair) around their crow’s feet and upper cheek area after prolonged use. Because skin is not compartmentalized, there is a possibility that for certain individuals, when healthy hair follicles are stimulated, other cells in the matrix of your skin are also visibly invigorated. 


What we have found is that this scenario is rare and seasonal. Depending on where you are in a hormonal cycle may also affect what you see. Most women over a certain age will agree that there comes a point in life when bizarre hairs pop up on the chin, a toe, or finger for no apparent reason. It’s frustrating for sure. To mitigate this annoyance, we recommend a visit to your esthetician and waxing, threading, or plucking. Once removed, the “peach fuzz” may or may not return. 


Our recommendation to those who are concerned is to use less product or stop using the serum. 

Can I wear the LASH/BROW serums under makeup?

All NULASTIN® products are designed for ease-of-use and can be applied under makeup with little or no wait time. For best results, use twice daily to clean, dry eyes and/or skin.

What if I have eyelash extensions, a Lash Lift, tinted eyelashes, eyeliner tattoo and/or microblading?

NULASTIN® LASH Follicle Fortifying Serum is highly recommended for individuals with eyelash extensions and lash lifts. 


Lash extensions and lifts wreak havoc on your natural lashes. We have found that daily application of our oil-free Follicle Fortifying Serum helps maintain the integrity of your real eyelashes. 


There is no evidence that our serum will fade tinted lashes or tattoos. 

SKIN


SKIN Directions

Apply AM & PM

STEP [1] Gentle Exfoliating Cleanser

STEP [2] Refining Conditioning Toner

STEP [3] Intensive Hydrating Serum

STEP [4] Rejuvenating Facial Moisturizer


Too busy for all these steps? The #1 rated Rejuvenating Facial Moisturizer is a go-to for both men and women of all skin types. Apply after a shower or rinsing your face. Use twice per day for best results.


For best results, use consistently. Store in cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eye. If this should occur, rinse thoroughly with cool water.

How does NULASTIN® work?

NULASTIN® takes on skin aging with a multi-faceted approach. NULASTIN® incorporates all of the moisturizing, anti-oxidative, and collagen-boosting properties found in traditional anti-aging skin care products, but with an important twist: it also increases the concentration of elastin in your skin! 


Since tropoelastin is naturally created by skin cells in your body, Elastatropin® (tropoelastin) functions as the most natural form of human elastin on the market. When NULASTIN® is applied to the skin, Elastatropin® penetrates deeply into the skin, providing an external source of elastin. Once in the skin, Elastatropin® then converts into elastin and integrates itself into skin. By incorporating itself into the skin, non-allergenic Elastatropin® successfully restores skin’s youthful look and feel, delivering smoothness and elasticity to all types of skin. 

What is Elastatropin®?

The main ingredient of NULASTIN®, Elastatropin®, our patented DNA protein, was developed by our founder, Dr. Burt Ensley, as a response to a Defense Advanced Research Projects Agency (DARPA) request to help reduce scarring in wounded military members. Elastatropin® is currently undergoing research to help wounds heal, but our founder also saw the potential of Elastatropin® to help reverse the signs of skin aging and started NULASTIN®.

What is the root cause of skin aging and how can NULASTIN® help?

Elastin is a stretchy protein naturally found in our skin. Elastin helps keep our skin tight, springy, and youthful. 


As we begin developing in the womb, our bodies begin to produce elastin, which will continue to develop in early childhood. Following childhood, our bodies produce less and less new elastin, and eventually the elastin begins to break down considerably as we age. Over the course of a lifetime, up to 10 percent of the total elastin in our bodies is lost. As the elastin in our bodies begins to break down, it leaves our skin with an array of undesirable effects — such as wrinkles, creases, and lines. This is not a problem that collagen or antioxidants can address. 


By introducing a new source of elastin, wrinkles and signs of aging can be reversed, leaving skin soft, smooth, and young-looking! Thanks to the active ingredient Elastatropin®, skin can renew itself with minimal effort and investment. Regular application of NULASTIN® powerfully achieves desired results by building back the body’s elastin supply with Elastatropin®. This allows our bodies to regenerate elastin with ease, resulting in a convenient treatment for skin aging.  

What are your Dermatological and Clinical Results?

In collaboration with dermatologists at Thomas Jefferson University, we studied the ability of Elastatropin® to penetrate human skin. The findings were remarkable! 


Key research findings about Elastatropin®:Elastatropin® can penetrate living skin within 24 hours. When applied to the epidermis of human skin, absorption of the Elastatropin® molecule occurred for 24 hours following application. 


When skin was stained and studied under a microscope following application, tropoelastin could be seen penetrating into the epidermis.The above results demonstrate that NULASTIN® products, containing Elastatropin®, are the most effective anti-wrinkle and anti-aging formula on the market today. 

What are the active ingredients in the SKIN Rejuvenating Facial Moisturizer and Intensive Hydrating Serum?

Elastatropin® (tropoelastin) is the body’s natural precursor to elastin, the elastic proteins that keep your skin tight and youthful. Elastatropin® is water-soluble elastin precursor that is able to be effectively absorbed into the skin, where it is recognized by the body and incorporated back into the skin as elastin. Elastatropin® is a proprietary material developed by the founder of NULASTIN®. 


Matrixyl 3000® is a combination of matrikines including Palmitoyl Oligopeptide and Palmitoyl Tetrapeptide – 7. Matrixyl 3000® promotes collagen production while stimulating fibroblast cells in the skin, enabling them to significantly reduce the appearance of wrinkles. Although fibroblasts never completely lose their ability to create more collagen, the levels dwindle with age and the skin dries out and wrinkles. 


In clinical trials, Matrixyl® 3000, a key ingredient in NULASTIN®, achieved: 

— 33% decrease in wrinkle density 

— 23% decrease in the volume of wrinkles 

— 20% decrease in the depth of wrinkles 


Argireline® is a unique, new peptide called Acetyl Hexapeptide-3 that both reduces existing facial wrinkles and is effective against the development of new wrinkles. Studies with human volunteers show that Argireline® delivers superior anti-wrinkle results and decreases the severity of wrinkles around the eyes by up to 17% after 15 days of treatment and up to 27% after 30 days of treatment. This represents a breakthrough in cosmetic science because of its remarkable speed in anti-wrinkle activity. Argireline® also decreases the depth of facial wrinkles caused by the contraction of muscles from facial expressions, especially near the eyes and on the forehead. Botox® targets the same wrinkles, but Argireline® is safer and less expensive. 


Hyaluronic acid (HA) is a natural material found throughout the body. HA is a chief component of the dermis of the skin and retains water better than any other natural substance. It is commonly used as an injectable skin filler, but similar results can be achieved through topical application. NULASTIN® contains 3500mg of HA (equivalent to around 350 filler injections). 


ProliSel™ is a mixture of natural amino acids that provides powerful effects. These amino acids provide a natural, bioavailable form of the element selenium. Selenium is an important antioxidant and has many natural benefits for the body. With selenium, ProliSel™ is able to effectively protect against and reverse the skin-aging effects caused by sun exposure. 

I have sensitive skin. Can I use NULASTIN®?

NULASTIN® has been clinically evaluated and proven safe. Thousands of customers have used our products with no adverse reaction. If you have sensitive skin, we suggest you conduct a patch test to determine if the collection will work for you.

Why don’t you use sunscreen in your products?

Our formulator is not a fan of putting sunscreen in our proprietary formulations. We recommend that you choose a third-party sunscreen and apply it after using NULASTIN®.

No Vitamin C?

Vitamin C is one of the safest and most effective nutrients that can be used topically in dermatology to treat and prevent changes associated with photoageing. It can also be used for the treatment of hyperpigmentation. However, it is also unstable and difficult to deliver into the dermis in the optimum dosage. Our formulator continues to research stable compounds of vitamin C that performs up to our standards.

Can I use other skin care products with NULASTIN®

Sure! Naturally, we would love for you to use our full FaceCare collection, but we get that you may have other favorite products. No matter what products you are using, add our SKIN Rejuvenating Facial Moisturizer to the routine as a base layer. It is the most powerful and remarkable product on the market and will truly make a difference to the smoothness, texture, feel, and youthful look of your skin.

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