Frequently Asked Questions

—Start with clean, dry eyelids. —Use the applicator to apply a thin line of LASH Follicle Fortifying Serum to the base of the upper lash line from inner to outer corner– after skincare and before makeup application–Apply twice daily, AM & PM—We do not recommend using the serum on the bottom lashes, as this could lead to irritation in the eye area.  Tips for use Individuals with sensitive eyes should start using the product once per day (morning only) until they acclimate to the serum. Some customers that apply the serum to the lash line keep their eyes closed for a few seconds until it dries. You can even fan the area for a moment to help. The serum can be applied under makeup with little to no wait time. We don’t recommend using after mascara as this will dirty the applicator.  The LASH serum has a thick consistency by design (because we don’t want it running into your eyes). When you pull out the applicator, the suction inside the container and the surface tension may create a vacuum effect. Just tip the tube upside down and sideways a few times to get the serum flowing.  For best results, use consistently. Store in a cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eyes. If this should occur, rinse thoroughly with cool water.

Start with clean, dry eyebrows. Use the applicator to apply BROW Shape Altering Serum in short, upward brush strokes onto the eyebrows– after skincare and before makeup application.Re-dip brush into the tube to collect more serum as needed. Apply twice daily, AM & PM.When starting a new tube, gently shake the container prior to opening.  Tips for use The serum can be applied under makeup with little to no wait time. We don’t recommend using it after a brow pencil or gel, as this will dirty the applicator.  The BROW serum has a thick consistency. When you pull out the applicator, the suction inside the container and the surface tension may create a vacuum effect. You may need to shake the tube initially to get the serum flowing. The brush is a vegan material and serum will not be goopy. After a couple uses, the bristles will become more absorbent. For best results, use consistently. Store in a cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eyes. If this should occur, rinse thoroughly with cool water.

Start with dry or damp hair– applying to wet hair will dilute the formulaIf post wash, before leave in conditioners and styling products– if not post wash, layered over existing hair productApply 2-3 pumps of Vibrant Scalp Treatment directly to the scalp where growth is desired Gently massage with Stimulating Scalp Scrubber starting with trouble areas and then through the entire scalp Apply twice daily, AM & PM,  no need to rinse Tips for use It is not necessary to apply to clean hair or recently shampooed/conditioned hair, and post-wash is perfectly fine. Just make sure you towel dry your hair. If the hair is wet, the formula may become diluted.  We recommend using the product prior to leave-in conditioners and styling products. After applying the HAIR Vibrant Scalp Treatment, and once it has absorbed into your scalp (about a minute or so), you can continue the use of other hair products and style it as usual. If you have product in your hair from earlier in the day and/or the evening before, just apply onto the scalp per the HAIR Vibrant Scalp Treatment directions..  For best results, use consistently. Store in a cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eyes. If this should occur, rinse thoroughly with cool water.

NULASTIN® is the only product used in the cosmetics industry that contains Elastaplex® Technology, featuring a cruelty-free elastin protein that supports the body's ability to anchor-and-bind the hair follicle to the Elastin Root™ System, delivering longer, stronger looking hair and reduced fall out. Our formula has synergistic, active ingredients that are designed to support all phases of the natural hair growth cycle for extended, beautiful results. The LASH, BROW and HAIR serums use biodesigned proteins suitable for most skin types.  No other formula has our blend of Hepatocyte Growth Factor (HGF) with vegan elastin and keratin proteins that are naturally derived and identical to the corresponding human DNA proteins. Keratins can range in quality and can differ from where they are sourced. Some keratins are made from plants and some from animal by-products. Common animal by-products used by the cosmetic industry are bovine blood plasma, tendons, and ligaments from harvested animals. Our unique, cruelty-free proteins are one of the biggest breakthroughs you’ll find in our formula compared to other brands.  NULASTIN is designed in Boulder, Colorado, U.S.A. We are committed to small-batch, bioavailable serums that deliver real results. Unlike big cosmetic companies with products that may sit on shelves for months, our formula is always fresh, potent, and highly effective. We have never and will never test on animals.  Our products are dermatologist tested and formulated vegan & cruelty-free without sulfates (SLS & SLES), parabens, MI/MCI, formaldehydes, formaldehyde-releasing agents, phthalates, talc, petrolatum & mineral oilWe are committed to scientifically proven, performance based, ethically sourced elastin replenishment products that accentuate natural beauty, health, and vitality. With every purchase comes a 100% performance guarantee.

LASH, BROW and HAIR should last 4-6 weeks when used as directed (longer for some users depending on application style): twice daily, morning and evening. Once you achieve your ideal look, you can reduce application to once per day — making the product last much longer. When you want to accelerate the results again, just increase the frequency to twice daily. Never use the LASH, BROW, or HAIR serum/treatment more than twice per day. The formula is maximized for potency at the recommended dose. More is not better.

Each LASH and BROW tube contains 3mL of concentrated serum.  

Exposure to light, heat and air degrades most cosmetic serums. This is why we use opaque packaging and airless pumps for our HAIR and SKIN collections. Each product is quality controlled and filled to maximum capacity by our FDA, OTC, CGMP, NSF licensed manufacturing standards provider. 

Don’t double dip and over-pump. All NULASTIN® formulas are maximized for potency at the recommended dose.  ASH/BROW Once you pull the applicator out of the LASH & BROW tubes, you will not need to re-dip. Each unique brush holds an adequate amount of formula to cover both eyes (lash lines) and both brows. If you choose to double-dip, that’s perfectly fine! HAIR A few pumps of Vibrant Scalp Treatment should cover your needs. If you decide to use more than 2-3 pumps in the morning and evening, keep in mind that you will run out of product sooner than the expected 4-6 week time period.

The LASH and BROW ingredients are the same, except that the BROW serum has a slightly higher concentration of one active ingredient. This is because the brows respond better to a more robust formula. The eye area is naturally more sensitive. Our formula for the LASH serum is perfectly blended for results without exacerbating individual sensitivities.  Additionally, the BROW applicator is a spoolie brush. This allows you to brush the serum on the brow line in one fell swoop — and then gently rub the product back and forth on the skin where results are desired. The invigoration helps bring blood flow to the area and delivers superior results.  The LASH applicator is an eyeliner-style brush for ease of application—it helps steadily draw a line at the base of the upper eyelashes (inside to outside) with precision and without wasting product.  The HAIR formula is an elegant serum with the same clinically evaluated ingredients found in the LASH and BROW serums. We blended in two key additions, Provitamin B5 and Rubus Fruticosus (Blackberry) Leaf Extract. Provitamin B5 (Pantothenic acid) prevents moisture loss, deeply penetrating the hair and helping to nourish the scalp. Blackberry Leaf Extract has been found to stimulate elastin synthesis by increasing the elastin gene transcription and increasing tropoelastin. Our version supports the prevention of solar elastosis.

Biodesigned Signal Peptides [Biotinoyl Tripeptide-1 & Myristoyl Pentapeptide-17]: A biomimetic peptide complex that helps supplement free biotin and support active melanocytes & keratinocytes to strengthen hair, enhance color, and support hair follicles in the anagen (growth) phase. Biodesigned Elastin [sh-Polypeptide-50]: A biomimetic, full length elastin protein that helps supplement elastin to anchor the hair follicle to the hair root system– minimizing fall out and supporting scalp healthBiodesigned Keratin: A biomimetic, full length keratin protein that helps supplement keratin where it is most needed to strengthen the hair shaft Blackberry Leaf Extract [Rubus Fruticosus Leaf Extract]: An antioxidant rich, botanical extract that protects the hair follicle and root system against environmental pollutants and the effects of inflammaging to help strengthen hair and prevent premature hair loss Biodesigned (+)- Cloprostenol Isopropyl Ester: A biomimetic, analog of prostaglandin included at a specific concentration to safely and effectively support natural hair growth for shinier, thicker, fuller looking hair

All our products are designed for ease of use and can be applied under makeup with little or no wait time. For best results, use twice daily to clean, dry eyes and/or skin. 

NULASTIN® LASH Follicle Fortifying Serum is highly recommended for individuals with eyelash extensions and lash lifts. Lash extensions and lifts can wreak havoc on your natural lashes. We’ve found that daily application of our LASH Follicle Fortifying Serum helps maintain the integrity of your natural eyelashes. There is no evidence that our serum will fade tinted lashes or tattoos.

Rejuvenating MoisturizerStart with clean skin or apply after Intensive Hydrating Serum Place two or three pumps onto fingertipsApply all over the face– including the eye and lip areasSmooth remaining moisturizer onto the neckApply twice daily– AM & PMIntensive Hydrating SerumStart with clean skinApply all over the face in tiny dots– including the eye and lip areasBlend with short, soft strokes followed by a gentle tapping motion to work into skinSmooth remaining serum onto the neckFollow with Rejuvenating Face MoisturizerApply twice daily– AM & PMGentle Exfoliating CleanserSqueeze a quarter size amount into palms or a soft washclothApply to face using a circular motionRinse thoroughly with lukewarm waterUse twice daily– AM & PMFor best results, use consistently. Store in a cool area, away from sunlight and heat. Do not freeze. Not intended for direct contact with eyes. If this should occur, rinse thoroughly with cool water.

NULASTIN takes on skin aging with a multi-faceted approach. We’ve incorporated moisturizing, anti-oxidative, and collagen-boosting properties found in traditional anti-aging skin care products, but with an important twist: our formula also works to increase the concentration of elastin in your skin. 

Biodesigned Signal Peptides [Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Acetyl Hexapeptide-8]: A biomimetic, peptide complex that helps support natural collagen production, protect against the effects of inflammaging and visibly improve skin tone & textureBiodesigned Elastin [sh-Polypeptide-50]: A biomimetic, full length elastin protein that helps supplement elastin to help strengthen skin, support natural elastin & collagen production, and visibly improve the appearance of fine lines & wrinkles Hyaluronic Acid [Sodium Hyaluronate]: A vegan, low molecular weight humectant that helps bind moisture to boost skin’s hydration levels, prevent transepidermal water loss, and reinforce the moisture barrierVitamins B5 & E [Panthenol & Tocopheryl Acetate]: A soothing vitamin complex delivering antioxidant protection and nourishing hydration to support skin healthBiodesigned Regenatez® Complex [L-Selenomethionine , L-Proline, L-Cysteine]: A biomimetic, proprietary amino acids that help reinforce skin barrier strength, reduce the appearance of hyperpigmentation, and protect skin from the damaging effects of free radicals

Thousands of customers have used our products with no adverse reaction. If you have sensitive skin, we suggest you conduct a patch test to determine if the collection will work for you.

Our formulator is not a fan of putting sunscreen in our proprietary formulations. We recommend that you choose a third-party sunscreen and apply it after using NULASTIN® .

Vitamin C is one of the safest and most effective nutrients that can be used topically in dermatology to treat and prevent changes associated with photoaging. It can also be used for the treatment of hyperpigmentation. However, it is also unstable and difficult to deliver into the dermis in the optimum dosage. Our formulator continues to research stable compounds of vitamin C that perform up to our standards. Stay tuned. 

Absolutely. Of course, we love for you to use our full skincare collection, however we know you may have other favorite products. No matter what products you are using, add our SKIN Rejuvenating Facial Moisturizer and/or our Intensive Hydrating Serum to the routine as a base layer. It’s the most powerful and remarkable product on the market and will truly make a difference to the look and feel of your skin.