2. Collected Information
Our Services have the ability to collect two types of information from and about you:(a) information that you provide that personally identifies you and (b) information that does not personally identify you that we automatically collect when you visit our Website or that you provide us.
Personally Identifiable Information: Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, postal and email addresses, phone number, credit card information, information about your web browser, IP address, time zone, device information, including cookies log files, and web beacons, and more. In certain circumstances, we may request, allow, or otherwise provide you an opportunity to submit your personally identifiable information in connection with a feature, a service, or some other aspect of our Website. For instance, you may: (a) provide your name, address, phone number, and email address to register on our Website to use or purchase products;(b) provide certain demographic information about yourself (e.g., age, gender, purchase, preference, usage, frequency, etc.) when registering on our Website; (c) provide payment information when ordering products on the Website, or (d) post a general comment and/or recommendation on our Website. Certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and name). Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate or purchase the particular product or service, or gain access to our Website.
Non-Personal Information: Our definition of non-personal information is any information that does not personally identify you. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We also automatically collect certain non-personal information from you when you access our website. This information can include, among other things, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Vista, Windows XP, Mac OS, etc.), the domain name of yourInternet service provider (e.g., America Online, NetZero, etc.), the search terms you use on our Website, the specific web pages you visit, and the duration of your visits.
We collect this information: (a) directly from you when you provide it to us; (b) automatically as you navigate through the website or use our Services; and/or (c) from third parties, for example, our business partners.
When you submit information to us through our website, you should be aware that your information is transmitted across the Internet and that no method of transmission over theInternet is 100% secure. Although we take reasonable security measures to protect your information when we receive it, you also need to ensure you take appropriate steps to protect your information.
3. Use of Information
The personally identifiable information collected through our Services is generally used to fulfill your requests for our products, to respond to your inquiries about our offerings, to personalize your online experience, screen orders for potential risk of fraud, communicate with you about your order , to personalize your experience, to improve our website, to improve customer services, to process transactions, to send communications including emails, and to administer contests, promotions, surveys or other site features, and in other ways naturally associated with the circumstances in which you provided the information. We also may use this information to later contact you for a variety of reasons, such as customer service, offering you other products or to communicate with you about content or other information you have posted or shared with us.
We may share or sell your personally identifiable information with third parties such as our partners, contractors, vendors, consultants and professional advisors to the extent necessary for them to perform services on our behalf. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising on the platforms you visit. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use the non-personally identifiable information that we collect in a variety of ways, including to administer the Services, help us analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, improve the quality of the Services and gather broad demographic information. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others. In no event is this information matched to your personally identifiable information, and aggregate information is anonymous information that does not personally identify you.
4. Other Uses and Information
IP Addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers (computers that “serve up” web pages) automatically identify your computer by its IP address. When visitors request pages from ourWebsite, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Website. IP addresses are considered non-personal information and also may be shared as provided above. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor’s session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor when we feel it is necessary or: (a) to fulfill a government request; (b) to conform with the requirements of the law or legal process; (c) to protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency, to protect the health and safety of our Website’s users or the general public.
Email Communications. If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords or credit card information to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others. We reserve the right to send you transactional emails such as customer service communications.
Text Communication: If you provide us your phone number, we may use your personal identifiable information to correspond with your regarding purchases you have made or updating you on products and product sales and initiatives. For security reasons, we do not recommend that you send non-public personal information, such as passwords or credit card information to us by text. However, aside from our reply to such a text, it is not our standard practice to send you texts unless you have agreed to sign up to receive text messages from us, request a particular service or sign up for a feature that involves text communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by text for a particular purpose.
Other Disclosures. Notwithstanding anything herein to the contrary, we reserve the right to disclose any personally identifiable or non-personal information about you if we are required todo so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary: (a) to fulfill a government request; (b) to conform with the requirements of the law or legal process; (c) to protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency, to protect the health and safety of ourWebsite’s users or the general public.
5. Deleting Information About You
Whether or not you provide certain personally identifiable information is completely your own choice. You are not obligated to answer any question that is presented to you on our through ourServices. You may opt-out from receiving future promotional information from us or our affiliated companies, or direct that we not share your information with any affiliated companies. Whether or not you opt-out is your choice; however, in many instances this type of information is required to participate in a particular activity, realize a benefit we may offer, or gain access to certain content, Services or offers.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Protecting Children
We take special care to protect the safety and privacy of children. Our site is a general audience site. Nevertheless, the features, programs, promotions, services and other aspects of our website requiring the submission of personally identifiable information are not intended for anyone under 18 years of age.
7. Keeping Your Information Secure
We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse, and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
8. Collection of Information By Third-Party Sites, Ad Servers, and Sponsors
Our Services may contain links to other third party sites or services that we do not control or maintain. These sites and services may have information practices different from ours. You should exercise caution and consult the privacy notices and terms of conditions of all third party websites and services before accessing or using such services, as we have no control over information that is submitted to, or collected by, these third parties. Company has no control over any third party website or any third party products or services. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while using such services.
Our site uses a third-party service to match browser cookies to your mailing address. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service. A “cookie” is a small file stored on your device that is sent by websites, mobile apps, and advertisements that you access. These tiny files are stored on your device to remember your preferences to improve your experience while browsing. Cookies are important because parts of the site rely on them to work correctly; limiting their use or other similar technologies might affect the functionality of the website. By using this site, you agree to these activities, including information collected by our vendors. If you do not want cookies to be placed on your device, most web browsers permit you to opt-out of cookie-based advertising. Click here for more information - http://optout.networkadvertising.org/#!/.
Attn: Privacy Compliance Officercustomercare@nulastin.com
1200 Pearl Street
Boulder CO 80302, United States
10. Sole Statement
11. Effective Date